Operations Management at McDonalds - 2472 Words

Operations Management at McDonalds: McDonalds Corporation is renowned across the globe as the leading and largest chain of fast-food restaurants. Since its inception in the 1940s by siblings Mac and Dick McDonald, the firm has continued to grow and develop to its current state. The corporation has adopted a number of operations that are linked to its overall strategy in all its restaurants across the globe. One of the major factors that have contributed to its success in the global fast foods industry is quality management. McDonalds employs computerized information systems and stringent corporate quality standards to maintain quality across all its restaurants. The overall goal of the firm is to make its customers happy, which helps the firm to promote and maintain its viability in the increasingly competitive market. The corporations entire business processes and operations management basically revolve around its overall goal of making customers happy. History and Background of McDonalds: As previously mentioned, McDonalds Corporation has a long history that stretches back to the 1940s when it was founded by the McDonald brothers. In 1948, Dick and Mac McDonald opened their burger stand in San Bernardino, California. McDonalds grew rapidly and swiftly under the guidance of Ray Kroc, a milkshake-mixer salesman amazed by the success of the restaurant (James, 2009). The rapid and swift growth of the firm in its initial years was evident in the fact that it hadShow MoreRelatedMcdonalds Production and Operations Management1038 Words   |  5 PagesMcdonald’s Use of Teams in Production and Operations Management Introduction Strategies are important for all businesses, regardless of the products or services that they offer. Through strategic management and operations, companies are able to integrate new and effective means of running their respective businesses. In turn, these strategies results in an increased profit of sales, stable market position and greater levels of customer loyalty. In the fast food industry, businesses such asRead MoreOperation Management and Productivity at McDonalds1004 Words   |  4 Pagesthe effective management of operations in any given firm cannot be overstated. In basic terms, operations management can be said to be that process in which inputs are transformed into outputs in an efficient way with an aim of satisfying consumers. With that in mind, operations management as a management function can be said to be the core of any given business. In this text, I concern myself with the nature of operations management and productivity with a special emphasis on McDonalds Cor porationRead MoreMcDonalds Production and Operations Management902 Words   |  4 PagesMcDonalds Production or Operations Management: Total Quality Management (TQM) is a combination of fourteen principles that were developed by Dr. W. 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The tier 2 suppliers originate the inputsRead MoreEssay about Operations Management: McDonalds Competitive Advantage3016 Words   |  13 PagesAbout McDonald’s 4 Process of McDonalds 4 Operations management 5 Operations managers 5 Operation strategy of McDonald’s 5 Pricing strategies of McDonalds 6 Innovation at McDonalds to improve operations and services 7 Inventory management 8 The Just-in-Time (JIT) Approach 9 Just- in-Time (JIT) Approach in McDonald’s 9 Advantages and benefits of JIT approach 10 Capacity management 11 Capacity strategies 11 McDonalds capacity strategy 11 Quality management 12 Quality management strategiesRead MoreOperations Management: Improving McDonalds Burger Assembly Process786 Words   |  3 Pagesand shopping task through to the management of a sports team and the stages by which academic work is managed. It is the ability to access processes with a critical and logical eye, and understand the role of processes within the larger context that creates a transferable skill put of the improvement analysis process. References Mintzberg Henry, Ahlstrand Bruce, Lampel Joseph B. (2008), Strategy Safari: The Complete Guide Through the Wilds of Strategic Management, Financial Times/ Prentice Hall