Customer Value

Godard Appliances has diverse product portfolio of Refrigerators, washing machine, Air conditioners and Microwave ovens. But, gradually it lost 50% of its market share when liberalizing opened the Indian markets to foreign players like LEG, Samsung and Panasonic. The earlier complacent Godard is now focusing to regain its past glory and is paving no stone unturned in this regard.But, with established foreign players and a customer keen on not only on functionality but also on aesthetics, durability and brand value, can Godard recreate its old magic? Objectives: 1. To analyses the evolution of market strategy followed by Godard Appliances since its early stages 2. To study and understand the reactive strategies of Godard Appliances to its competitors and the reasons why Godard failed to sustain its market share 3. To evaluate and analyze the pros and cons of the current marketing strategy 4.To come up with recommendations in terms of marketing strategy using the concepts and framework s learnt in class Scope: 1. Godard group is a huge conglomerate but we limit our discussion to Godard Appliances, which include Refrigerator, Washing machine, AC & Microwave oven 2. The marketing strategies followed

Outsourcing in Value Chain

VALUE CHAIN OF GOAT MILK PRODUCT Figure 1: Value Chain of Goat Milk Figure 1 shows the value chain of goat milk product. In order to be end product, there are several processes involved which are process of getting raw material then manufacturing process where the production process will take place. After that, the product will be distributed to the various channels. Under material, there are several parties will involve such as raw material supplier, transportation/logistic and technology supplier.Then, at the manufacture phase there will be some processes involve such as processing, quality control, packaging and labeling. Packaging will be focus because of most of the producer will outsource this process to other company rather than done by themselves. The reason of this outsourcing will be because of lack of skill and technology for the packaging process. When, the packaging and labeling are done by other company, the product will be not associated to the first owner anymore.In t he case of goat milk, the owner of the livestock is not been recognized anymore and lastly the finish product will be distributed to the user and consumer as a product of the packaging company. Malay proverb call this as â€Å"Lembu punya susu, Sapi dapat nama† means the original owner of the product has not been recognized and the product only been associated to the packaging and labeling company. Figure 2: INDUSTRY INVOLVE IN THE PROCESS OF PRODUCING FINISH PRODUCT OF GOAT MILKFigure 2 show the industries involved in producing the goat milk. As can be seen, Agriculture industry is the first industry involved where the livestock is coming from this industry. Most of the parties involved in this industry are Malay and Indian. Then, in order to package the product, it can be choose whether to use, bottle, box container, can and so on. For box and bottle for example, it will use woods and sand as the raw material to produce box and bottle then, other industry will involve too.T hen, the distribution process will involve with logistic company. Therefore, in producing a bottle or a box of milk, there are many parties and industries involved and take placed. Figure 3 below shows the value chain of the packaging process and the example of many type of packaging container. The figure shows the package is designed using the CAD and has been tested and evaluate before start the production process for the packaging. However, some companies do not use such as technology equipment in doing the packaging.This kind of packaging process should be done by the producer company and not supposed outsource the process because the outsource decision make the producer lost the originality and owner power towards the product. Figure 3: VALUE CHAIN OF PACKAGING PROCESS Source: www. nec. co. jp ———————– MATERIAL MANUFACTURE DISTRIBUTION PRODUCT USE – CUSTOMER/ USER – WHOLESALER – RETAILER – AGENT – PROCESSING – QC – LABELLING – PACKAGING – RAW MATERIAL SUPPLIER – TRANSPORT/ LOGISTIC – TECHNOLOGY SUPPLIER AGRICULTURE LOGISTIC WOOD/SAND PACKAGING OUTSOURCE!!!!

Emotion Management

Managing emotion is not easy for me. I find that all to often I allow my emotions to get the best of me and I definitely have a hard time focusing that emotion in a productive manner. I feel as though I do not understand well just exactly what my emotions are until it’s too late. I may have just been slightly frustrated over a small issue, but now I’m completely consumed with anger because I couldn’t resolve a small conflict. Goleman (2001) states, â€Å"having Social Awareness or skill at managing relationship does not guarantee we have mastered the additional learning required to handle a customer adeptly or to resolve a conflict-just that we have the potential to become skilled at these competencies. † This is where I find myself in life. I have the ability to become skilled at many emotional competencies, I just haven’t learned how to yet. Socially speaking I deal very with impulse control and am very effective at resolving conflict. Personally speaking I am just the opposite. I would do very well to learn and practice, what Goleman calls, The Self-Management Cluster. The cluster involves focusing on and managing internal states, controlling impulses, and acknowledging resources. The pursuit of happiness is a driving force in a human’s daily decision making. We choose who, what, where, why and how based on our imagination of the future and how it will treat our future selves. In attempting to create this state happiness I often find myself just the opposite. I like to think that I’m pretty good at shooting myself straight and not over or under predicting the outcomes of my future, however I must agree with Gilbert’s (2006) view that â€Å"Our imaginations aren’t particularly imaginative. Our imaginations are really bad at telling us how we will think when the future finally comes. † If I could live in the ideal world that my simple brain can conjure up I would be wealthy, be situated in the exact job that I know was created just for me, and live with a wife who just adores me. As it stands I only live with that that wife, my imagination thought up the other bits. Sitting here now reading the last line I think I just reinforced the idea that my imagination definitely lacks imagination, The idea of this paper is to consider prescribed readings from Goleman and Gilbert and write a health and wellness prescription for myself. There is one excerpt from Goleman’s book that speaks to me. There is growing evidence that fundamental ethical stances in life stem from underlying emotional capacities. For one, impulse is the medium of emotion; the seed of all impulse is a feeling bursting to express itself in action. Those who are at the mercy of impulse—who lack self-control—suffer a moral deficiency: The ability to control impulse is the base of will and character. By the same token, the root of altruism lies in EMPATHY, the ability to read emotions in others; lacking a sense of another's need or despair, there is no caring. And if there are any two moral stances that our times call for, they are precisely these, self-restraint and compassion† (Goleman, 1995). I believe my prescription from this excerpt is to focus on practicing self-control. I am very good at loving my wife, but I am awful at being a partner. I choose to do what makes me happy in the moment, like exercising or reading a book, rather than spending quality time together. I’m very compulsive to my own wants. I need to look at what the needs of our relationship are and then weigh in how my needs may be affected and make decisions based on all the information gathered. Currently I am very compassionate, caring, giving person. I believe that I am very healthy and have a fair amount of emotional intelligence (EI). I listen well and ask for clarification of what I’ve heard rather than assuming what I heard. I fight fair. I create boundaries and try my best to listen to what my body is tells me. I believe the authors would agree with these statements. I believe they would want me to focus more on self-control and developing more compassion for my personal relationships. I believe I do a good job at finding happy. I try to keep day-to-day life simple and do the little things with big rewards. My prescription for myself is to seek out understanding for my lack of personal impulse control and focus on relationship building activities at home. Achieving a level of balance and control of daily challenges is essential to overall health and happiness. Barringer and Orbuch (2013) quote Marilu Henner explaining â€Å"Being in control of your life and having realistic expectations about your day-to-day challenges are the keys to stress management, which is perhaps the most important ingredient to living a happy, healthy and rewarding life. †

Australian Media Essay Example | Topics and Well Written Essays - 2000 words

Australian Media - Essay Example The media coverage offered a concrete context for a national response to the question whether Australia should become a republic (O'Shaughnessy, pg 185). The contemporary Australian media has diversified into a more intricate operational structure and digressed from its old way of functioning. In the recent epoch, the unrestrained growth of Australian media has made it an important subject of studying if it is performing the dual job of entertaining and educating or has it streamlined its purpose to offering nothing but entertainment Like many other media industries in the world, Australian media industry is also dominated by a group of multi-billion dollar corporations which forces their will and on the various forms of Australian media like, television, radio, internet and newspaper. Television is among the most influential tools of media which forms a quasi-indispensable part of the daily life of an Australian. The cultural mingling and confluence of different external sources have a collective impact on the integrity and reverence of this audio-visual form of media in the country. Ever since mainstream professional television was launched in 1956, the broadcasters had striven to influence the lifestyle of the people. Since television is a part of the media industry, it cannot escape the general trend of this perennially lucrative industry to attract the customer with their uniqueness and fatten their profit margin. In the pursuit of making a name for itself in the media industry, the television channels try to produce shows and programs without considering much about its educative value and the type of message they are conveying. Australia has currently 6 free-to-air networks which include ABC, Seven Network, Nine Network and SBS. Considering the expanse of Australia, each of these channels covers a large region and thus has the potential to influence a bigger audience. From the people's point of view it is expected that every media industry should aim at distributing information that concerns its audience and entertain them with light-hearted shows. Be it the television or any other form of media, it is their onus to maintain the equilibrium in their content so that they do not get inclined on one aspect overlooking the other completely. ABC network has its number of channels operating all over Australia. These main government-owned TV channels seem to understand their social obligation to educate their audience and enrich them culturally. Starting from showing documentaries to critically acclaimed plays, the channels bring before the people the deeper subjects of the world. This widely broadcasted Australian channel has a proper segmentation of shows which are broadly categorized into children's adventure shows, documentaries, and talk shows with the celebrities and political stalwarts. The channels are also consistent in broadcasting religious shows along with the travelogues and wildlife shows. The edifice of success which ABC has built for itself is not based on the foundation of entertaining motive only. Some of the long running programs in Australia like, Mr Squiggle, Play School, Children's media program Behind the News, A Big Country and Music icons Countdown and rage may have the element of entertainment but they also come with an affirmative educative value. The online version of ABC

Financial Accountancy Essay Example | Topics and Well Written Essays - 2500 words

Financial Accountancy - Essay Example The paper will also address the limitations of financial reporting. The concept of corporate governance has evolved from olden days and undergone considerable changes from time to time. According to Solms and Solms (2008), corporate governance can be defined as â€Å"the set of processes, customs, policies, laws, and institutions affecting the way a corporation (or company) is directed, administered or controlled† (p.2). Organisational managements are always eager to update their corporate governance policies in accordance with the needs of the current business environment, because corporate governance principles influence the relationship between different stakeholder groups and the objectives of the organisation (OECD, 2004). Firms mainly focus on their corporate governance strategies to enhance economic efficiency, operational transparency, and shareholder values. As a series of corporate failures and bank collapses over the last decade were attributed to accounting fraud and poor internal check systems, today business enterprises give par ticular emphasis to improving their corporate governance policies. In addition to stating the roles and responsibilities of the board of directors, corporate governance strategies give emphasis to the rights and privileges of stockholders. As per the ICA document A history of corporate governance in the United Kingdom (2009), corporate governance developments began in UK in late 1980s and early 1990s as a result of the corporate scandals such as Polly Peck and Maxwell. Those scandals were resulted from financial reporting irregularities, and hence the government established the ‘Financial Aspects of Corporate Governance Committee’ chaired by Sir Adrian Cadbury. The Cadbury Report published in 1992 recommended a number of measures for increasing the transparency of financial reporting. In

Lowe's average annual sales Case Study Example | Topics and Well Written Essays - 250 words

Lowe's average annual sales - Case Study Example The company posts on average third-quarter earnings of 59 cents per share this is from the current financial year estimates and previously audited reports, for instance, the latest annual report was of that figure up from 47 cents a share initially, on revenue of exactly $13.70 billion. Most of the annual sales is attributed to the numerous customers’ transactions within the stores particularly in the US. Similarly using the annual sales of 2013 which are the sales audited and analyzed in public domain, sales for the fourth quarter increased from $11.7 billion to $12.5 billion this is 7.6 percent in just fourth quarter of 2013, in the same year, for instance, there was an increased 7.3 percent comparable sales for the quarter. The annual sales for 2013 can be best used to forecast for sales in previous and later the fiscal years. Generally, the annual sales been boosted due to Value Improvement that have for years enhanced Lowe’s line designs, making them more and more relevant to every markets the company serve, and in the long run enabling the company to maintain perfect in-stock

HUMAN RESOURCES MANAGEMENT Essay Example | Topics and Well Written Essays - 2000 words

HUMAN RESOURCES MANAGEMENT - Essay Example There can be three different time horizons according to Jackson and Schuler (1990) for which human resource planning can take place – short-term (up to one year), intermediate term (one to three years) and long-term (more than three years). Since it is a growing trend by UK based companies to employ Indian executives for their overseas branches, the planning suggested here is on a long-term basis. Typically there are four phases of human resource planning – collection of data which helps to forecast the human resource demand, the human resource objectives have then to be established, then comes the designing and implementation phase where the organization achieves the human resource objectives (which means staffing, appraising, compensating and training) and finally these programs will have to be monitored and evaluated (Appendix A). For such planning an assessment of the macro environment is necessary both in India and the UK. In addition, the skill requirement has to be assessed as technological change is an ongoing process (MDR, 1997). The specific skill requirement, the unskilled and semi-skill have to be assessed in addition to the qualification of the present employees. The local employment market and the competition has to be assessed which would help in deciding at what stages it would be possible to get skilled people. The micro environment of the industry will give information about employee turnover, the prevalent salary, other terms of employment including promotions and transfers. In today’s world compensation packages do not matter and what matters is to have a talent powered organization consisting of highly motivated, skilled and loyal employees (Gordon, 2002). The recruitment activity requires making employment oppurtunities known to qualified individuals in a manner that proper job specifications are communicated. The required employee qualifications also need to be

Faculty of Business Environment and Society Essay - 7

Faculty of Business Environment and Society - Essay Example From this discussion stresses that  workforce engagement is referred to the concept which has become more and more mainstreamed into the management thought. It is observed as an inner state of being i.e. both emotional and mental, and physical; which brings together previous notions of organisational commitment, work effort, and job satisfaction. The definition of workforce/employee engagement gives three scopes to the workforce engagement: intellectual engagement, social engagement, and affective engagement.This study outlines that  managers of human resource department can promote the employees’ engagement within their own company or elsewhere by involving in different practices. Competent and passionate leadership is vital to workforce engagement. Showing an authentic interest in the employees as well as investing time to understand the aspirations and needs of workforce will help them to realise that their contribution in the firm is valued. Engaged workforce should be provided with the opportunity to effectively use their talents and should also be encouraged to expand those skills and talents to show their progress in the company. Managers should involve the workforce in discussions in order to help them to realise that their suggestions are valued and taken by the top management.  The companies should adopt people-focused customs/culture in their operations as employees are the biggest asset of the company.

Economic globalization in China Essay Example | Topics and Well Written Essays - 1250 words

Economic globalization in China - Essay Example The death of Mao Zedong, the father of China’s Cultural Revolution helped them to shift their attention from the ideological warfare and class struggles to the economical development. Moreover the emergence of Deng Xiaoping as the leader of China after Mao gave momentum to the economic development activities. Globalization has brought revolutionary changes in china. China’s GDP was dollar 4.5 trillion in 2000, second only to US whereas the GDP per capita was $ 3600 in 2000. The trading power of China was in the 32nd place in 1978, 15 th in 1989, and 6 th in 2001. China was the world’s fifth largest exporter and 6 th largest importer in 2002. FDI in 2002 was around $ 50 billion. The number of poor has declined from 250 million in 1978 to 30 million in 2000. Population growth has been controlled by controlling the birth rate. The average life expectancy of Chinese people increased from 35 years in 1949 to 71.8 years in 2001 (Gao). Jintao (2005) has mentioned that b y 2020, Chinas GDP might be approximately $4 trillion with a per capita level of around $3,000 (Jintao).This paper briefly explains the revolutionary changes happened in China due to economic globalization. Till the era of Mao Zedong, China was more adamant in their economic policies. They have followed an economic policy strictly in accordance with the Marxist economic views. All the other economic policies implemented in other capitalist countries have been looked suspiciously by China and other socialist countries. China like socialist countries were reluctant in opening their economies to capitalist countries. Most of the trade activities of China were with Soviet Union and other socialist countries. Later after the destruction of Soviet Union China tried to establish trade ties with the third world, still reluctant in establishing any connection with the U.S. and U.K. like capitalist countries. Because of the above policy China escaped from

Detailed Character Description Essay Example | Topics and Well Written Essays - 500 words

Detailed Character Description - Essay Example In the attack his wife was murdered and Earl received severe injuries resulting in amnesia. Earl in a story possesses round character as he has many complex traits. As we go further reading the story it can be seen that Earl possesses emotional personality. This trait became part of his personality after the unpleasant event took place in his life. Despite of his illness and unreliable memory he tried to remain focused this shows his consistent behavior. Earl has courageous nature which helped him to escape from mental institution. This also shows his risk taking nature as he did not care about the consequences and escaped from the hospital. Not only was this he was highly determined in pursuit of killing his wife’s murderer that he developed different ways to preserve his memory. As mentioned in the story he uses letters and tattoos to keep track of various information. Since Earl is depicted as the most tragic character of the story but despite of his tragic life he remained much focused and throughout the story he did not allow his illness to overrule his mission (to kill his wife murderers). His attempt to achieve his aim shows his hardworking nature and serious nature. He is portrayed as highly motivated character of the story and due to his motivation he was able to accomplish his mission of reaching to his wife murderers. Faith is an important personality trait of Earl. He had strong faith in himself that helped him to carry on his mission throughout the story. Jonathon Nolan described Earl as a serious character of the story who had not shown signs of silliness despite of his mental illness. There were times when he faced situation of desperation but this desperation was not because of his personality but it was due to his mental illness. Because of his strong character he did not let desperation to rule him instead he administered it wisely. There were many positive characteristics possessed by Earl but it is important to mention

FIFA World Cup 2014 - Brazil Essay Example | Topics and Well Written Essays - 750 words

FIFA World Cup 2014 - Brazil - Essay Example At the same time, FIFA was very arrogant about it. Opposition politicians were very angry with the bill that was drafted, but it was passed by the government anyway. What this shows is that corporate might has the power to change the laws of a host country whenever it is favorable. Another cause of the FIFA World Cup is that many poorer Brazilians were made homeless after they were removed from their homes. Many of these people had nowhere else to go. The reason why they were evicted is because the Brazilian government needed to build infrastructure, such as roads and highways, leading into the stadiums of major cities. According to the evictees, the government was not interested in cooperating and in some cases gave residents as little as five days to leave (Daibert). Brazil has signed many treaties with regards to adequate housing, but unfortunately in the lead-up to the World Cup violations were committed in a haste to prepare for the event. It could be said that this FIFA World Cup in Brazil has caused up to 250,000 Brazilian citizens to become homeless. In cases where residents have been given new housing, the conditions have been significantly worse than the original residences. International law dictates that when people are evicted from their homes the y should be moved to housing of the same level or even greater. In some cases compensation has been given, but only to a level of 20 to 40 percent of the value of the houses (Daibert). The last line of the article sums it up because these people wish that the World Cup had never even come to Brazil. It has been estimated that 3.7 million tourists attended the 2014 FIFA World Cup in Brazil (Heitner). All of these tourists, both domestic and foreign, spend money that contributes directly to the Brazilian economy. Since the average tourist is expected to spend close to $2,500

Law Enforcement Essay Example for Free

Law Enforcement Essay The two strengths of community policing that I thought was important are being able to build are try to build a better rapport with the community and citizen better than what you already have. The second strength is to try to build a rapport with the kids in the community and keep them out of trouble, getting into gangs, and using are selling drugs. So I think when community policing are being done throughout the community that gives the police officer to become community educators, planners and organizers, which in the end it allows the police officers to appreciate their citizens as well as to learn how to work together with them, not to mention It will allow the citizens to trust them more than they do. The two limitations of community policing that I have chosen are lack of educational opportunities and lack of parental involvement. The reason why is because some of our parents have came to a point where they really don’t care what they child do, were they go, are who they hang with. Parents these days don’t follow up on their child/children were about as long as that child is out of the house that’s all that matter but thanks to the school system they have a system that calls home whenever the child/children are absent. The Police can’t do this along the need parents help to also keep the crimes of our children down and to lead them into the right direction so parents let’s get involve with our kids and not just our kids all kids they need some kind of guidance. Explain how political, economic, and demographic characteristics of a community impact community policing. Well in my community we have PAL, neighborhood watch, and citizen on patrols. PALs are a group of police officer that are mostly talkative and athletic that gather up our youth and engage them into different activities that they like to keep them off the streets during the day and they are very active with our kids they even take them places on the weekend. They have different sport activities that they play so they can stay active threw the week most of their games are on Saturdays, they even take the kids to different places like the movies, skating, bowling, etc. I really think it’s a awesome program for the youths. The only thing to this program is the child that are considered a problem child has to want to change and for the ones that’s not their dedicated to the program because they don’t want to change they want to stay that respectful child they alw ays been. Our Neighborhood watch programs usually are the police that are just getting on the force besides the neighbors. The ride there bikes threw the neighborhood to make sure no one is out of the ordinary they be in cars also they usually stop and talk to kids that they see and give the younger one stickers. Citizens on patrol are older people that live in the neighborhood and volunteer to work with the police department to ride through neighborhoods in a patrol car to make sure nothing unusual is in the neighborhood. I really think all of the programs are great for community policing and the more help from the parents and community they have the less crimes we would have and the citizen will respect the police more.

Text Centered And Reader Centered Methods English Language Essay

Text Centered And Reader Centered Methods English Language Essay By comparison shadow earlier practices, contemporary reader-centered approaches recognize the cultural experiences a reader brings to the paragraph. Meanings are continually renegotiated in the interactions between content besides reader throughout the complete recital ball game. Readers bring their knowledge, experiences, habits, expectations, beliefs and values to the transactions between issue further speakers. The knowledge, beliefs besides expectations of readers change over time, besides this leads to a shifting exchange between readers further texts. This inevitably instrument that texts are received differently by readers at particular historical moments. The reader-centered approach, based on reader-response criticism, emphasizes the individualistic as a reader-responder. Undeniable argues that reading a literary content is excuse of a nature process that includes collaboration between the writers, the text, further the tutor. A matter is re-created every juncture someone heavier reads it, and veritable becomes, dominion the process, increasingly richer. The topic is a horsepower that elicits responses from us based on our bygone experiences, our previous reading, our thoughts, besides our passion. Importance this reader-response approach, the paragraph acts on the orator and the tutor interacts with the words; therefore, this cerebral dummy is usually referred to as transactional procession. The reader-response formidable intuition teaches us that sharp is no absolutes. Factual enables us to go over the complexity of human behavior again motivation, the trial mastery ascertaining appurtenant besides wrong, further the interdependenc ies conglomerate consequence apportionment social construct. Readers boost to usefulness bag comfort zones, always reading the same authors or the same genres and limiting their itemizing experience by cutting eradicate whole areas: I distinct justify kosher books, I never account for American books, I abominate poop fiction. prestige reality, of course, these readers would bonanza of substance to please them if they allowed themselves to explore. Imagine that you are on a guide. Varied you is an exceptional man prestige an energy action. He is itemizing the money Times. Booked to him sits a woman, further leverage a smart suit. Queen is declaiming Jill Mansell. You are not solitary in making existent assumptions about the complexion of family they are, besides the point of their reading. Opening the Book uses a reader-centered acceptation of temper. Its not the singularity of the book that matters; its the quality of the reading development. Existing is terribly viable to swallow an indigent reading coincidence reserve an important book highly of us trust perceptive this at open eyes or future in life. This doesnt dreadful that generations of readers take it been heinous about the narrative again youre the paramount companion to see through irrefutable. Nor does absolute obnoxious that learned is principal wrong with you or that you are cleverly not up to it. Integral unaffected component is that you also the novel werent right as each contrasting at that time; critical prevented the story from conversation to you. Conversely, firm is possible to reckon on a deep further excellent recital business not tell a novel which is really quite light, which may not be a book of intact time, but which just happens to suggest to you at a inbred speck connections your energy. Your reactions to a novel are shaped as eminently by whom you are because by what the tale is youre personal history, prejudices and the mood you happen to enact effect at the point you are reading. Each speaker is the conciliator of their grant best novel. Reader elaborating leave always travel to encourage people to exertion decisive contrary or higher to them but the final judgment on whether essential was worth it is by oneself to the ingrained reader. An inceptive speck about a reader-centered approach to reading is the posture that particular readers perform distant readings of the equable text. The horizontal speaker and could renegotiate their prior readings of a text on re-reading intrinsic. However, undoubted is also capital to racket that although readers might procure what seems to appear as a declaiming that comes from a personal perspective, groups or communities of readers (interpretive communities) further produce readings that are identical because they originate from applicable experiences. Objectives of the reader-centered approach  are: 1.  Ã‚  To encourage individual readers to feel comfortable with their own responses to a literary work. 2.  Ã‚  To encourage the readers to seek out the reasons for their responses and thereby come to understand themselves better. 3.  Ã‚  To encourage the readers to recognize, in the responses of others, the differences among people and to respect those differences. 4.  Ã‚  To encourage readers to recognize, in the response of others, the similarities among people. Text-Centered Approach Smashing texts of any sort, whether written or spoken, conceive several characteristics which term them from antithetic texts. The type of text the beginner is aiming towards will tailor its characteristics according to a combine of variables. Topic bequeaths considerably sway insipidity. The means of communication will also have to be awakened notice account: journal, newspaper, letter, etc. The mode, which is whether the text is spoken but written empty; said blot out no reference to written form, or written to copy read. Since the end of this article we have concentrated on written texts, since spoken ones bring off not fall within the kingdom of our work at this point, as we lap up topical verbal. To rehearse a break effectively, writers frame a portion of unbroken the possibilities seeing expression available to them by focusing upon an important surmise or a teaching which will unify and inform the topic they produce (oven like Arndt, 1991). A readers postulation is that a wri ter bequeaths regard meaningful to say; that practiced commit body some wits commitment to a field of thought of expressed network. Therefore, the writer should arrange his arguments logically so that his obligatoriness is juicy understood, stress in opinion the academic community to whom he is addressing his piece of writing. Moreover, the work of thought, focal idea or thesis, which the writer wishes to practice across, should perform the answer to the readers question: what are you formidable to make vivid me? Both reading and writing are interactive processes between the tutors besides the writer of every issue. We should take passion account that the build and mitzvah of texts are controlled by the principles of influence and appropriateness: a typology of texts duty serve as correlated shelter typologies of discourse and situations, seeing the appropriateness of a content type to its setting is essential. Therefore, learning to letter hold an outmost nonsense implies much supp lementary than acquiring the linguistic tools foremost to make vivid understanding. What is also required is knowledge about how at odds kinds of texts are conventionally structured and presented to the specialist community. Thus, the argumentative text type, owing to example, has a contextual focus on the trial run of relations between concepts; the expository topic set is laid independent taking into statement the display and combination of the portion elements of inured concepts; the instructional aims at the transmission of knowledge further the formation of ultimate behavior. Text types are expected to have witting temper which negotiates witting purposes. Consequently, the instructor will and swear by to carry monopoly presupposition the lesson community to which the text belongs besides master the writers aims command publishing jibing piece of writing; semantically aspects material to specific terminology entrust also mean resistant by discourse communities, and this thinkin g will be of great assistance in that the dispute of clue. Text recapitulation is finance means considering building schemata for writing. Comparing characteristics of subject types helps the student to engage in matching the readers veil the writers expectations. Writing is hardly done exclusively in apart rhetorical mode, since students covetousness to base divers lesson functions for the rap construct good, clarion pieces of writing. As readers, we think voiced expectations about the content, structure, augmentation further expressive appearance of particular types of written texts. These expectations are used by both writers besides readers fix composing further reading, further when they coincide, clarity again comprehension are facilitated. Therefore, experience with different complexion of texts will help tutor besides writer to dispute advice satisfactorily. If we bear matter because that authors copy to put on read, we clock in to the understanding that our students -prospe ctive engineers- should produce maid to follow through occurrence manageable to help their impact readers the task of finding congruous information. Reading puts the initiate domination stir camouflage disparate minds wherefore that he guilt development the ways significance which writers have organized information, selected words again structured arguments. Dogma writing over declaiming becomes a money pedagogical means which may imitate the birth for fruitful preacher writing courses.

Effects of Temperature on Enzyme Amylase

Effects of Temperature on Enzyme Amylase Introduction Enzymatic reactions are very paramount in the body and in nature too as they ensure that any reactions including Biological processes are hastened in order to achieve the results within the shortest time possible. In the body, there are many enzymes and enzyme amylase is one of the most significant as it aids in degradation of complex carbohydrates into glucose molecules which are absorbable. Apart from natural salivary amylase, there are also industrial amylases which catalyze processes at different ecological environment varying from the body environments. However, whether natural or synthetic amylase, their catalysis is affected by temperatures and they only yield maximally at optimal temperature. The following report will discuss effects of different range of temperatures on synthetic reactions. Aims The aims of this practical were to investigate the effects of temperature on reaction of enzyme amylase. In addition, the practical investigated the possibility of industrial enzyme amylase to function at higher temperatures. Materials The materials and apparatus used included Spotting tile, water bath, test tube, starch solution amylase, iodine, and test tube rack. Procedure Two drops of iodine into each well put test tube.   2ml starch placed over water bath that was set at three different temperatures 40, 60, 80 degrees was allowed to remain there for 5 minutes. First tube contained 2ml of starch, second tube 4ml of amylase, and then they were mixed together. Finally, was introduced into few drops of the mixture into the well already containing iodine Results The results obtained indicated that industrial amylase functioned well at 40 degree Celsius. Starch was degraded into glucose hence the color of Iodine changed to blue-black when the test tube containing amylase at 40 degree Celsius. However, the color of iodine remained brown after introduction of amylase enzymes heated at 60 and 80 degree respectively. Discussion Amylase whether natural or industrial is proteins in nature. They are responsible for the breakdown of carbohydrates into its smallest units called glucose. However, temperature has a very significant role in the reactions involving these enzymes . Lower temperatures deactivate the reaction of enzymes while higher temperatures above optimal temperatures destroy the enzymes by denaturing them hence reducing their reactions and eventually bring it into a halt . In this practical, the industrial amylase was found to function better at 40 degree which is optimal. This therefore did not denature the enzymes nor did this temperature deactivate them. The reactions here were constant and rapid. The enzyme amylase was able to work on starch solution in the well whereby it reduced the starch into glucose. Eventually, the color of resulting iodine remained brown. This indicated that there was no starch present in the solution. Iodine is the reagent that is commonly used to test the presence of starch in a food sample. Presence of starch is portrayed by the change of Iodine color from brown to blue-black Consequently, the amylase heated at 60 and introduced in other wells containing starch did not catalyze any reaction. This is because the high temperatures had already denatured the enzymes and completely destroying them. This led to changes in the color of iodine from brown to blue-black since the solutions contained starch. On the other hand, the reaction at 80 degree too did not show signify degradation of starch by enzyme amylase. Therefore, the color of iodine changed to blue-black from brown as it was evident in previous reaction at 60 degree. This therefore confirmed the denaturation of enzymes by high temperatures hence acted as a confirmatory test. Industrial amylase can withstand higher temperature hence optimal temperature was beyond the 37 degree which is the maximum optimal temperature in the human body where natural amylase if found . Conclusion In conclusion, the practical found that enzyme amylase is capable of degrading starch at optimal temperature. Enzymes are very important in many Biological reactions which are important in the production of important and helpful products. Knowledge about the optimal requirements is paramount in enzymatic reactions since its only at necessary environment that an enzyme is able to catalyze a reaction.

Destiny, Fate, Free Will and Free Choice in Oedipus the King :: Oedipus the King Oedipus Rex

Fate in Oedipus the King Fate. Even the word alone is intimidating. I believe I can safely say that everyone at one point in their lives have wondered about fate. "Christian fate" is something that I have never thought of before, though it is something that I believe in with all my heart. I believe that each person has a fate in store for them. Are human lives just a predetermined course of events? The idea of destiny is one that has been written about since the beginning of time. In Sophocles' drama, Oedipus the King, fate seems to have a strong hold during the entire tale. How much of this story truly reflects reality? Where does Christianity fit into the picture of fate? These are the thoughts of the growing world around us. The thought of something predetermined for our lives is a frightening one. Put yourself in Oedipus' position. He was told he would one day kill his father and sleep with his mother. Who wouldn't try and alter their future if told such horrid news? I believe that even though this ending was always going to happen to Oedipus he still had the chance to change the outcome. This same idea is reflected in each one of our lives as well. Oedipus made decisions that led to his sad ending. God knows the ending of our lives. He knows what is in store for us. Does this mean that we have no choice or say in what happens in our lives? In my opinion, it doesn't. God knows what choices we are going to make. Like us, Oedipus had choices to make. Society often blames God for rough times in their lives, but most of the time the rough moments are results from our own bad choices. Sophocles cleverly weaves this idea into his drama. I'm not sure if Oedipus could have changed his future by holding in his temper. Thankfully, our lives are not determined by Greek gods, but by the one true God, who gives us a choice for our future. Christians, like Oedipus, know their fate. We know Jesus is preparing a place for us in heaven.

Analysis of A World Where News Traveled Slowly by Lavinia Greenlaw Essa

Analysis of A World Where News Traveled Slowly by Lavinia Greenlaw Lavinia Greenlaw’s nostalgic poem â€Å"A World Where News Traveled Slowly,† captivates readers with its brilliant description of the evolution of communication. The poem is chronologically ordered, giving us the effect of how communication moved through the ages. The modern poem is written in three stanzas each describing a different form of communication. Starting from the time when electronics never existed to the current information age. The fashion is which the poem is written, takes the reader on a journey that lasts centuries. The first stanza talks about the old fashioned way of communication. People living far away carefully sent handwritten letters to each other. These letters were taken by horse rider to their destination. It is implied, importantly that these letters were mainly sent â€Å"while the head had to listen, the heart could wait.† That is at extremely important times and not just for insignificant banter. These lines imply that personal letters were not the prime objective of the post. It was for example at important times such as during war, that people sent mail. The second stanza is maybe a few hundred years later, in the seventeen hundreds, during the â€Å"French Revolution.† It describes a new quicker way of communication. This is still old fashioned and unheard of for the modern day man. It is the time of the â€Å"telegraph,† and the â€Å"semaphore.† This stanza implies that it was not an easy task and was yet difficult and hard to manage. â€Å"It still took three men with all their variables†¦.to read record and pass the message on.† This indicates that comm... ...e so close, we are still not. These messages sent to us so quickly make us feel as if we are incredibly close to each other. The title of this poem describes to us that the author thinks that maybe it would be better if we lived in a world where news traveled slowly. This poem gives us the feeling that the poet believes that technology is both a good and bad thing. Even though it gives as instantaneous messages, these very messages importance is lost. The author feels that the smoothness and speed of the current age is not in keeping with the way we talk to each other. It is implied that the world is now sending a barrage of messages that are not weighted with enough importance by the recipient. Maybe people would consider communication with much more importance if we resided in â€Å"A World Where News Traveled Slowly.†

Sunbeam Case

The Chicago Flexible Shaft Company In 191 0, diversified into small electrical appliances and, with the launch of the Princess case 19 Case 20 case 21 Case 22 Case 23 case 24 Think design and performance-?think Sunbeam Cafe Series Banger Dance Theatre-?The Sydney Swans: a ‘Cousins' relationship What happened to Pokemoon? The evolution of cafe groupies Dick Smith-?the great adventurer Apple's renaissance-? the agreement that works electric iron, it laid the foundation for the small electrical appliance industry. The diversification strategy was aimed at offsetting the seasonal nature of the sheep-shearing industry.In 1 914, the company purchased the Australian operation, and the company Cooper Engineering Co. (CE) was born. Seven years later, in 1921, the introduction of the Sunbeam brand reflected SEC's core business shift to electrical appliances. After World War II, CE changed its company name to Sunbeam Corporation and it introduced the slogan ‘Best Electric Appliance Made'. The first Australian appliance, the Sunbeam misstates, was launched. Despite the fact that it cost more than an average Australians monthly wage, it was an immediate success.Within its first 10 years on the market, the Sunbeam misstates generated sales in excess of 725 000 units. In 1 950, Sunbeam exported its appliances to New Zealand. With international exposure, the growing company needed further manufacturing capacity and it acquired a second manufacturing site in the Sydney suburb of Campsite- In 1952, with the benefit of its sustained success, the company listed on the stock exchange and became Sunbeam Corporation Limited. Expansion continued with the New Zealand operation becoming a wholly-owned subsidiary of Sunbeam Corporation Limited in 1960.Today, Sunbeam is owned by the United States company, GUT Holdings Limited, a manufacturer of pumps, filters and security products. GOD's acquired Sunbeam in 1996. After catering for predominately female needs, it was the male p opulation's turn to benefit from Sunbeam's innovations. The electric shaver-?asseverates-?was introduced to the market. Despite heavy international competition, Asseverates became a market leader shortly after its launch. The appliance revolution continued to penetrate he Australian market. Consumers were introduced to the pop-up toaster, the electric affray, and the dry iron.Over the years, models were replaced and the Toastmasters was introduced in 1960. In 1972 Sunbeam sold more than 1 million products. By 1973, Sunbeam had sold 3. 5 million affrays, one for every three Australians. Aiming to be the first in the market with product innovations, Sunbeam introduced a range of new appliances-?including an iron that featured a patented safety cut-out mechanism; the first plastic jug-style title and a fast-boil kettle, the Express kettle; the Oscar food processor; Quantum, a cordless automatic kettle; and the Toast ‘N' Crumpet toaster.Many of the new products became top sellers, and their excellence in design and function was recognized with several Australian design awards. Sunbeam realized that to maintain its competitive edge, its consumers needed more than just an innovative tangible product. The first 12-months replacement guarantee was implemented by Sunbeam across its entire product range, demonstrating Sunbeam's ointment to quality and performance.

Business Environment in Fiji

Fiji business environment is a combination of several factors that govern the business and trades of this island nation. Fiji business environment is generally good and promising for taking initiative of new ventures apart from some occasional disturbing factors. Fiji is one of the most progressive island nations in the central south of Pacific Ocean. It has many industries and other natural resources that help together to make a good business environment in this country. But Fiji faces a number of troubles also in the business sector. There are some political strife in the country that has originated from the clash between the cultural communities belonging to different ethnicity. Moreover, Fiji has some other problems also which are not favourable for creating a sound business environment in Fiji. Some of these problems are, natural disasters, deficiencies of sound economic plans and some others. But overall, Fiji business environment is good and promising enough for further developments. Business is affected by the external environment as it is by the competitors. It is important that firms are aware of the changes in the external environment to be successful. Understanding the influence of Macroeconomic factors helps the firms to determine the current market conditions and how beneficial will they be for the success of their business. Various macroeconomic factors that influence the business are: Macroeconomic factor a. Economic Growth. Economic activities refer to the level of buying and selling activities happening in an economy over a time period. Economic activity changes could happen due to the following reasons: †¢Changes in income levels †¢Future prospects of individuals. †¢Future of the economy †¢The level of economic activity in the world as a whole †¢Political activities around the world †¢Natural disasters – like hurricanes, earthquakes, or flood etc †¢Changes in prices of raw materials – oil, metals, fuel, energy and so on †¢Changes in world stock markets b. Inflation: With the increase in Inflation there will be an increase in the level of prices of products and services over a specific period of time. As a result the firms will have to incur higher costs of operations. This will be also due to the increase in wages of the employees. c. Interest Rates: Interest rates are the charges levied by the banks for lending a loan. Increase in Interest rates will directly influence the business as businesses borrow money from the banks from time to time. Increase in interest rates will lead to higher interest expense: Businesses will have to incur higher costs to repay the loan. Interest rate changes also affect customers who in turn will affect the business. In case of increase in interest rates the amount that individuals need to pay to borrow the money will increase thereby, reducing the demand for large products in the market. Further, if the interest rates decrease then the charges on a loan to buy larger items like cars, electrical equipments are likely to fall. As a result, a large number of people might be willing to buy such items. There will be a sudden increase in the demand for the products offered by such businesses.

How national and local guidelines affect day to day work Essay

National and local guidelines, policies and procedures for safeguarding that affect a practitioner’s day to day work relating to; Childcare practice The Education Act 2002 poses a duty on education authorities to promote and safeguard the welfare of children and young people. This affects my day to day work as I must be aware of the child protection procedures at all times, such as how to spot the signs of abuse, how and who to report my concerns, how to maintain a safe school environment, be aware of the health and safety of children and to be able to undertake any training required of me. Child Protection In my settings policies and procedures for safeguarding it states that all employees, volunteers and students should be properly vetted, which includes checks into the eligibility and the suitability, and that crb checks should be carried out. If I didn’t produce a crb check to make sure I didn’t have any criminal convictions or to check my suitability to work with children and young people then I would not be allowed to work in my setting. Risk assessment Risk assessments are an important factor in safeguarding children and in my day to day work, before I carry out any activity with children and young people I am required through my setting policies and procedures to carry out a risk assessment first to make sure all involved is safe, for example, if I were to plan an activity, such as an art and craft activity I would need to risk assess the potential danger of scissors, small objects, i.e beads and amend my plan accordingly to suit each individual. Ensuring the voice of the child or young person is heard Advocacy safeguards children and young people and protects them from abuse and poor practice. The government developed national standards for advocacy practice to ensure that children are able to speak out and have their views heard. The national Standards for the provision of children’s advocacy 2002Â  is this standard. This affects my day to day work as I need to know how to access advocacy services should a child require it and a child can request that I act as an advocate for them and in that case I will need to know where to look for support from the advocacy services. Supporting children and young people and others who may be expressing concerns Following my settings policies and procedures, if a child or young person were to express any concerns I would in my day to day work show a child that I am taking them seriously, that I am here to listen and have empathy, I would reassure the child that I will help in any way I can, I would record the conversation following the correct procedure, I would not make promises, or say that what has been discussed is confidential, I will not come to my own conclusions or ask questions and I would seek support and advice from the designated child protection officer.

Remember the Titans Essay

A scene in the film of which I thought it was strong was when the new coach takes the players into the woods for a run and they arrive at a sort of cemetery. He tells them about a lesson from the death; they have to come together, otherwise they will be destroyed. He tells them whether they like each other or not, they should respect each other. I really like this scene of the movie, first, because I think it takes place in a special surrounding. All the players are exhausted from the running and kind of impressed by the place. Second, I like this part because I like the message and the way the coach tries to create one team out of two groups. The third message I got from the video is the fact that sports brings people together. No matter what race, as friends in a team you can make it work. In the video the white boys and the African-American boys have each their own team with their own rituals. Along the road, their passion for football and their desire to win brings them together. They combine their habits and the difference in their cultural backgrounds gives them a special feeling of a united group and makes them stronger. Also in other situations can sports play an important factor, you can see it in the world with for example the Olympic Games, but also other major sports events. I think sports can unite individuals from different cultural backgrounds because the rules are the same in every culture and as people are playing, they do not necessarily have to speak the same language. So, if you put the messages all together, I would say that in my opinion the movie is a really good one. After watching it I realized even more that it is about personalities and characters instead of the way people look or the cultural background they are from. Although it can be hard for some individuals to act this way, for example because of pressure from their peers or because the way they are raised. I hope that for the future that every day more people will realize that it is not about the differences, but about the similarities.

Determination of the formula unit of a compound Essay

1)The crucible is weighed and the exact mass is recorded. 2)Approximately 0.2g of zinc is placed into the crucible and the crucible with its contain is weighed. The exact mass of zinc is determined. 3)10 ml of 6M HCl solution is poured into a measuring cylinder. 4)The 10 ml of 6M HCl solution is carefully added into the crucible containing zinc powder and the contents is stirred gently using a glass rod. A vigorous chemical reaction occurred and hydrogen gas is released. (This step is carried out in a fume cupboard.) 5)If the zinc powder has not dissolved completely, acid was added, 5 ml at a time, until the zinc is completely dissolved. The amount of acid used did not exceed 20 ml. 6)The crucible is placed on a hot plate in the fume cupboard and the contents are heated slowly so that the compound does not splatter during the heating process. 7)The compound is heated gently until it is completely dry. The compound is made sure not to melt. 8)The crucible is allowed to cool to room temperature. Then, it is weighed. 9)The crucible is reheated. It is let to cool to room temperature and then is weighed again. The procedure is repeated until the difference in mass does not exceed 0.02g. 10)The mass of zinc chloride is determined from the final weight of the sample. The mass of chloride in the zinc chloride is calculated. 11)The formula unit of zinc chloride is calculated. Introduction Chemical compound is a pure chemical substance consisting of two or more different chemical elements which can be separated into simpler  substances by chemical reaction chemical compound has a unique chemical structure and defined. They consist of the fixed ratio of atoms are held together in a room setting is defined by chemical bonds. Chemical compound molecule compounds that can be held together by covalent bonds, salt is held together by ionic bonds, intermetallic compounds are held together by metal ties, or a complex held together by a coordinate covalent bond. Another main property of a compound is its chemical composition, which identified only by determining the elements present in the compound. The molecular weight of the empirical formula weight divided by the number of atoms of each element to produce a percentage of each element. This is done for each element in the empirical formula and tabulated as chemical composition. Please note the order is based on electro-nega tive elements. When zinc metal is reacted with hydrochloric acid, hydrogen gas is released and an aqueous solution of zinc chloride is produced. The zinc chloride solution when evaporated to dryness leaves a pure salt product. In order to calculate the simplest whole number ratio of chlorine to zinc or empirical formula for zinc chloride, we need to use the initial mass of zinc and the solid product formed. It is important that all of the zinc used be reacted and that large excess amounts of hydrochloric acid not be used. Then, from the mass of zinc consumed and the total mass of product formed, the masses of both zinc and chlorine may be determined. Converting these to number of moles and then calculating the simplest whole number ratio, by dividing by both by the smaller of the two numbers, gives the empirical formula. If either of the numbers is non-integral, then multiply by the smallest number required to give two whole numbers as subscripts in the formula unit: ZnxCly.

Character research paper Example | Topics and Well Written Essays - 1000 words

Character - Research Paper Example He unwittingly propels Nora to autonomy through a loan and unforeseen reactions. Henry Ibsen's productions upset social mores and were always controversial. "Of the many Victorian controversies and questions over art, morals and religion, none was more bitter and more provoked than....by Ibsen" (Decker 632). Ibsen's life portrays a man who experiences bankruptcy and economic downfalls which cause him to question the moral fabric of society. He constructs his plays with an underlying, often iconoclastic message. Family values are undermined by gender. Many of his plays were unpublished and unknown, because of bouts of failure at the box office. Ibsen left his family and migrated to Italy for twenty seven years where he became the father of modern prose drama. His life demonstrates the conflict between money and family. It should come as no surprise that A Doll's House exhibits a web of relationships with financial ruin as the prevailing fear and society's scorn as the main element to be averted at all costs. Ibsen greatly disagreed with traditional male and female roles. Ibsen's plays were classified as "thinking dramas" because of the philosophy. Ibsen feels that marriage is a union to be enjoyed in a couple comprising of equals and conveys a strong human rights message. A Doll’s House, written in prose, is grounded in realism which defaces society's idealized gloss on marriage and the male/female relationship. Girls and women usually cherish dreams of living in a tastefully designed doll house with a perfect spouse. However, Ibsen smashes these illusions by authoring a work which counters the supposed myth of forever happiness. He speaks against the child-like and dolled-up woman as the preferred ideal. In Ibsen's day, the woman had no right to take a loan without the confirming signature of a man and a married woman's leaving a man was an event rarely heard of. Thus, his plays stand as a poignant critique against the unequal status of women. The title, A Doll's House, connotes the role of the woman as a beautiful puppet, characterized with qualities such as superficiality, playfulness, lack of intelligence, lack of humanity and frivolity. However, in this play, the doll depicted as the woman of the family transforms and transitions Pinocchio-like into a real woman. "A number of Ibsen's drama's portray first the weak or displaced husband or father who lives in a world threatened by change and second, a woman who challenges the patriarchy" (Ross 242). The lead-female, Nora Helmer, comes into realization of her one-sided marriage and leaves her husband, coming into an awareness of her husband's lack of appreciation for her, his selfishness, and dominance - she recognizes that she is not self-actualized. Henry Ibsen also lays bare the difficult decisions in questions of morality and money. He mirrors his own life in his classic, A Doll's House in which characters must choose between life and moral obligations. In this situation, he u ndermines religion and its claims on individuals. A Doll's House unmasks the marriage problems of a bourgeois family and another demanding creditor. Want forms the

The Globalisation of McDonalds and the Role of Management Essay

The Globalisation of McDonalds and the Role of Management - Essay Example McDonald’s Conquers the world. Fortune, October, 17, 103-116. 12 VIGNALI, C. 2001. McDonald’s:â€Å"think global, act local†Ã¢â‚¬â€œthe marketing mix. British Food Journal, 103, 97-111. 12 WATSON, J. L. 2006. Golden arches east: McDonald's in East Asia, Stanford Univ Pr. 12 Executive Summary McDonalds is a widely known brand that is recognised throughout the world. It was begun by Ray Kroc who saw potential in a small drive-in restaurant ran by two brothers. Through his passion and leadership the company grew to its current standing and continues to grow. This report focus on four aspects, first it examines what traits made Ray Kroc and James Cantalupo good leaders and good managers for the company. Following this it examines the elements of business strategies for the company and how they increase the business. Then it considers the fast food industry as a whole and finally looks at changes in organisation to make it more globalized. Introduction McDonalds is a multinational corporation that spans the globe, and is often considered one of the most successful business empires. The franchise was originally born from a drive-in restaurant named McDonald’s Bar-B-Que which began in 1940. In 1948 the restaurant was shut down for alterations and reopened as a drive-in restaurant, selling a total of nine items, the most important of which was the 15 cent hamburger. The big change to the business came when salesman 52-year old Ray Kroc visited McDonalds and takes a position as a nationwide franchising agent for the company (McDonalds, 2011). Following the introduction of Kroc to the company McDonalds become connected to many of the icons and symbols that it is associated with today. The first restaurant had red and white tiles as well as the now famous Golden Arches which... McDonalds is a multinational corporation that spans the globe, and is often considered one of the most successful business empires. The franchise was originally born from a drive-in restaurant named McDonald’s Bar-B-Que which began in 1940. In 1948 the restaurant was shut down for alterations and reopened as a drive-in restaurant, selling a total of nine items, the most important of which was the 15 cent hamburger. The big change to the business came when salesman 52-year old Ray Kroc visited McDonalds and takes a position as a nationwide franchising agent for the company. Following the introduction of Kroc to the company McDonalds become connected to many of the icons and symbols that it is associated with today. The first restaurant had red and white tiles as well as the now famous Golden Arches which were designed for the brand. Within the space of ten years more than 700 McDonald’s restaurants had opened across the United States. McDonalds expanded internationally in 1967 by opening restaurants in Puerto Rico and Canada. In the present day, the corporation has restaurants in 117 countries worldwide, with the total restaurant number totalling over 32,000. McDonalds faced many challenges with its worldwide expansion. An example of this was its expansion into India. In 1996 it opened its first restaurant in New Delhi, where it drew substantial criticism for the sale of beef I its other restaurants, even though it was not offering beef products in New Delhi.

Personal journal entry 4 Essay Example | Topics and Well Written Essays - 250 words

Personal journal entry 4 - Essay Example However, the court identified that this kind of relationship can contain important traits of family that symbolizes the changing social situations. It is clear that the number of individuals that qualify to be a family under the law has expanded2. The case clearly demonstrated that due to the changing modern beliefs the two men living together were ‘family’. During the case, the court researched and confirmed a wide role meaning of ‘family’. The idea is a collection of combined attributes that can be looked at independently or as an entity. The meaning of family can be confirmed when one analysis the supposed roles discharged in the relationship3. The judges in this legal resolution held that a difference could not be seen by a same-sex couple staying together and the opposite sexes couple, in terms of affection and love4. In this case, Mr. Fitzpatrick succeeded on the basis of ‘assured’ tenant and not statutory tenant because he did not qualify as a spouse5. In addition, the ruling was made in consideration of the characteristics defined by the 1920 Act that were satisfied by Mr. Fitzpatrick and his partner that fell under the term

The Project of Maple Leaf Shoes Ltd-Job Case Study - 14

The Project of Maple Leaf Shoes Ltd-Job - Case Study Example Additionally, his approach to the project also appears focused and effective since he appears to be operating on the assumption that a human resource department must be able to satisfy the needs of its clients, including employees and managers. Â  Although Lance approach had quite a number of strengths, his approach to the project appears to have had more methodological and theoretical flaws than strengths. The first major weakness in his approach is evident in the question checklist, which was very short. Accordingly, the question checklist could not give a comprehensive insight into the functions of the human resource. The second major weakness in his approach was that he failed to follow all the job analysis procedures. The third weakness was that the response was received from only three out of the five managers, which was a fundamental flaw. In fact, the interview that Lance conducted with Clark was of no use taking into consideration the fact that it was marred by interruptions. Another weakness in the Lance approach to the project was that Lance failed to meet with the unions, subordinates, and other employees who work at other locations far from the head office. Conventionally, it would have been appropriate that L ance meet all the stakeholders who play a critical part in ensuring the effectiveness of the human resource management. Â  Another major weakness in Lance’s approach also became clear after conducting the three interviews. According to the case, it is clear that Lance had no idea of job roles, the criteria for assessing the effectiveness of HR department functions, as well as a performance standard, after conducting three interviews. Certainly, this was a major weakness as conventionally people would expect him to be highly knowledgeable about these issues at the end of the third interview.

VERY FORMAL letter Essay Example | Topics and Well Written Essays - 500 words

VERY FORMAL letter - Essay Example His majesty also attended various public events including the banquet at the Imperial Palace. As a result of his presence there, the Japan-Cambodia relationship became more solid. Japan has consistently delivered a commitment to peace, rehabilitation, domestic stability, and nation-building in Cambodia. As such, the country has been our alliance partner in Southeast Asia since the late 1980’s. More specifically, Japan has extended economic assistance with and without compensation for Cambodia to (1) realize sustainable economic growth and maintain a stable society; (2) aid the socially vulnerable; (3) cope with global issues; and (4) redress disparities among ASEAN countries. Above all, the Agreement between Japan and the Kingdom of Cambodia for the Liberalization, Promotion, and Protection of Investment intensified the relationship between our two countries. You may recall that your Excellency signed this Agreement while visiting Japan as a state guest in 2007. As a result, direct Japanese investments for motorbike assembling plants and galvanized iron plants in Cambodia are ever-increasing. In terms of a cultural aspect, we have made an effort on the conservation and restoration of the historic site of Angkor through the Japanese Government Team for Safeguarding Angkor since the Inter-governmental Conference on the Safeguarding and Development of the Historic Site of Angkor, which was held in Tokyo in 1993. There is an expression in Japanese that translates to English as â€Å"Have the form but not the spirit.† We strongly believe that the â€Å"spirit† in a country-to-country relationship is a cordial human exchange at the private level, as well as investment activities. It just so happens that your country is currently in the middle of national promotion of agricultural sector enhancement, infrastructure rehabilitation and construction, private sector development, employment generation, and human resource

Organizational Development in HRD Case Study Research Paper

Organizational Development in HRD Case Study - Research Paper Example She manages the situation stating that knowing more about the history and long term objectives of the firm is essential to answer their queries. The members are happy with the interaction as they have little knowledge about CQI. Stepchuck is taking advantage of the client’s ignorance by assigning Todd as an expert in CQI. Although Todd is genuine and wants to ensure openness, the president insists her to continue with the project. Now Todd has two options; either quit the job or take up the role of CQI expert. (1). At this juncture, the new job raises certain ethical dilemmas that Todd has to address immediately. Both ‘role ambiguity and role conflict’ are identified in the context, because as stated above â€Å"neither the client nor the OD practitioner is clear about the respective responsibilities† (p. 62). Moreover, the role ambiguity and role conflict will lead to subsequent dilemmas especially ‘coercion, value and goal conflict, and technical ineptness’. To illustrate, Todd does not want to jeopardize her honesty while working with the new project. At the same time she wants to help her client in some way, though CQI is not her cup of tea. The current dilemmas can be solely attributed to the unethical stance of Todd’s employer, because his intention is entirely different from that of the client firm and his staff Todd. Evidently, Stepchuck is running a profit driven business heeding little attention to the actual needs or interests of the clients. As the case indicates, if the client is not sure about the issues they want to address, an unethical professional like Stepchuck tends to take unfair advantage of the situation. Even if Todd undertakes the assignment, she may have to face challenges associated with the stated dilemmas. (2). The way Todd responded to the situation at the meeting seems reasonable. A professional like Todd does not want to disclose the

Diagnosing and medicating grief as illness Essay

Diagnosing and medicating grief as illness - Essay Example Gup’s argument for alternative emotions management strategies, to medication is also justified. Grief has not been classified as depression, until the new D.S.M. publication, and the proposed management strategy may be a risky shortcut. Gup agues for use of coping skills and these appear to empower psychologically and to ensure a long lasting solution to emotions. In addition, understanding emotions such as grief to be non-medical conditions also justifies the call that medications should not be used for management. Traditional understanding of management of emotions such as grief also validates Gup’s position against medication of emotions. Grief normally transforms people’s lives and could motivate the grieving person of help the person identify opportunities for progression in life and medicating grief denies a person an opportunity for transformation. Grief is also a way of expressing love for what a person has lost and medical treatment therefore undermines the emotional aspect of grief. In addition, counseling that has been used as a strategy to managing grief requires acceptance of loss and the need to shift the pain to emotional development. Medication doses not however address the suffered loss and could therefore be a short-term solution yet a long-term solution is more appropriate. It is also important to note that crisis into emotions can be best understood from the beholder’s perspective. However, medication is based on a practitioner’s perspective and could therefore undermine resolving the real problem into grief.

Civil cases Essay Example | Topics and Well Written Essays - 1000 words

Civil cases - Essay Example There are various factors in consideration before a case is allocated; case complexity, parties involved, financial worth of the claim, oral evidence, significance of claim to other people, kind of remedy being sort, and views of other parties. Cases allocated to this track are worth  £10,000 or less (Freer, 2006). These are the straightforward cases which do not require a prehearing procedure like in the case of a normal trial. Small claims cases incur a small legal cost. Cases in small claims include accident claims, consumer disputes, ownership of goods disputes, and disputes between tenants and landlords. Some cases however are not included in this claim even though they are worth less than the stated amount. These include, personal injury claim whose value for loss and suffering is more than  £ 1,000, repair claims by tenants of more than  £ 1,000, and disputed allegation claims (Freer, 2006). Cases allocated to the small claims track have restrictions on recovery costs and evidence. Hearing is short and the concerned parties represent themselves. Fast claims cases are worth up to  £ 25,000 in value (Freer, 2006). They have certain conditions that make them allocated to this claim. It is a requirement that the cases should not last for than one day, and that parties should have expert representatives in two areas of the case. Normal cases to allocate to the fast track include; personal injuries with a value of up to  £25,000, personal injuries with claims of pain worth more than  £1,000, and repair claims by tenants worth more than  £1,000 (Freer, 2006). As the trial is restricted to one day, it does not allow opening speeches. The multi claims track involves cases which have a value exceeding the fast track limit or other cases that have less value but are termed to be complex or too important to be allocated to the fast track and small claims. In essence multi track cases have a value exceeding  £25,000 (Freer, 2006).

Aristotle and Virtue Essay Example for Free

Aristotle and Virtue Essay Aristotle believes that we need virtue, both of thought and of character, to achieve that completeness leading to happiness. This is the function: activity in the soul in accord with virtue, where soul is defined as what is in us that carries out our characteristic activity. Aristotle is right in believing we need virtue. The end of Aristotle’s Nicomachean Ethics Book I introduces the idea that since happiness is â€Å"a certain sort of activity of the soul in accord with complete virtue, we must examine virtue,† because doing so will allow us to closer analyze and understand how to study happiness. He goes on to identify two areas: virtues of thought and virtues of character. I believe the philosopher is right when he thinks that a good life requires harnessing both kinds of virtues. Virtues of thought are simpler to identify, as they include excellence in problem solving skills, abstract and rational thought, mathematics and the like. Virtues of character, which are also called ‘moral virtues’, seem to be more complex and are also an integral part of the completeness that Aristotle said was necessary for a good life. Some examples of these virtues are generosity and patience. Virtues of character are definitely good for the possessor as Aristotle states in chapter 6, â€Å"having these feelings at the right times, about the right things, toward the right people, for the right end, and in the right way, is the intermediate and best condition, and this is the proper virtue. † Finding that mean or middle ground, that balance or yin and yang, is essential to establishing a completeness which ultimately lead to happiness. One problem may be actually the path to virtue. The idea of pleasure without pain is not realistic in the mortal world. Everything on this plane is relative. Take, for example, two dogs: Dog A lives on the street and has all of his life. He has to find himself food everyday in alleys and has to deal with the weather. This life is good to him because it is his world and he does not know any better. As far as Dog A is concerned, he is in ‘heaven’. Dog B lives in a mansion with air conditioning and gourmet steaks that are given to him on a regular basis. This is all Dog B knows and he is not aware of anything else out there better than this (even though it surely exists), so this dog is in heaven also. Imagine their own individual and relative differences if they were to switch places. Dog A would go to a mansion atmosphere and the comfort of his life would dramatically improve, while Dog B’s life would be hell all of a sudden. This relation of pleasure to pain and how it is all relative makes one take a step back and look at the bigger picture. Nelson, W. Philosophy 1305 Proteus Classics Readings. Thomson Custom Publishing, Mason. pgs 81-122.

My Strategies To Develop My Pdp Education Essay

My Strategies To Develop My Pdp Education Essay SCENARIO I have been appointed as a manager of Finance 4 U and the first assignment that I need to undertake along with other managerial activities is to prepare a detailed Personal Development Plan. The plan will include strategy of developing a plan, goals and objectives, milestones, timescales and resources needed. Hopefully the PDP that I will prepare shall provide guidelines for the rest of the employees on how to form the PDP for themselves leading to the betterment of the whole organisation. OBJECTIVES Explain about PDP. Describe the importance of PDP. Explain my current situation and need for improvement. My goals both short and long term. My Strategies to develop my PDP. My short term PDP including goals, resource needed, timescales, milestones and checkpoints and success criteria. Importance of reviewing. Conclusion in slides. PERSONAL DEVELOPMENT PLAN DEFINITION Personal Development Planning is basically a structured process developed by an individual to relook and reflect upon his/her own current situation, performances, achievements, goals and to plan for their personal, educational and career development. It is a process or tool which can be adopted by individuals at all levels and all areas of life. If the PDP is well planned and used effectively, it tremendously improves the ability of individuals to review, plan and take responsibility for their own personality and learning improvement and to understand what and how they learn and develop. Putting it bluntly, Personal Development Planning is a process by which an individual can manage their own development through a process of reflection and structured planning on how they can meet their own goals. Many organisations and universities require their employees and students to prepare their PDP and follow accordingly as the importance of a PDP is widely understood in this modern era. PDP PURPOSE AND IMPORTANCE The purpose and importance of a Personal Development Plan is providing the individual with an aid to learn and develop more effectively and to be able to: Improve the way of learning different scenarios via different methods. Make him/her responsible enough to understand and manage his/her learning process as a whole. Make him/her more independent. Set up both long and short term goals and objectives. Understand the resources needed to achieve those objectives. Set up a list and analyse his/her own strengths and weaknesses. Take corrective actions if necessary on the progress. Improve on his/her effectiveness and efficiency. CURRENT SITUATION In order to explain my current situation I have identified and classified the following facts into my educational, professional and personal status. Educational: I have completed my Masters Degree in Business Administration (MBA). I have completed all papers from Association of Chartered Certified Accountant (ACCA) but havent completed the 3years of practical experience requirement. Professional: I have worked as a junior accountant for 6 months in a UK based company. I have worked as an assistant to the Finance Controller for 1 year in a UK based company. Personal: My presentation skills are not satisfactory as I have always been quite shy on that respect (although good at interviews). My leadership skills are not quite as much as Id have liked as I have never really tested my leadership skills due lack of experience. My time management skills are not adequate as I believe there is a room for improvement. My decision making skills are definitely under par as I believe it is vital in this todays modern world. I dont seem to remain motivated and positive over a long period of time. GOALS My short-term goals are as follows: Understanding how the company is operating. Understanding the reasons for low motivation amongst staffs. Addressing the lack of awareness of skills development amongst staffs. My long-term goals are as follows: I need to improve my presentation skills significantly. I need to develop my leadership skills. I need to better my time management skills. I need to enhance my decision making skills. I need to learn to be more motivated and positive. 6. STRATEGY FOR DEVELOPMENT OF PDP My basic strategy for the development of PDP was not to develop a completely new system but alter the currently available practices and processes and produce a system that works for me and which will reflect my goals, skills and performances. Hence my strategies for development of PDP are as follows: Materials from online and other sources about how PDP can be developed efficiently are to be gathered. As the goals are already identified, timescale and milestones for the attainment of those goals are then determined. Resources needed and the feasibilities of those resources for those goals to be achieved are then amassed. Any obstacles or hindrances are ascertained and contingency plans be made in advance. Review and Monitoring of the performance will also be an essential part of my PDP. PDP Name: Sudhir Gurung Company: Finance 4 U Position: Manager Period from: Jan 1, 2010 To: Jan 31, 2010 Short term Current Situation Desired Situation Resources and support needed Success Criteria Target Dates New to the company. -Very less idea why staffs have low morale. -Understanding how the company is operating. -Understanding the reasons for low staff morale. -Increasing awareness about the need and importance of skills development amongst staff. -Good briefing by Managing Director. -Support and co-ordination from employees. -Authority to do interviews and issue questionnaires if necessary with staffs. -Authority to conduct meetings and seminars. -Get a general idea about the operation of the company. -Identify the reasons for low staff morale issues. -Every staff is clear about the necessity of skills development for themselves. -Perform a preliminary meeting with Managing Director and receive clear briefing and guidelines before joining the office on 1/1/2010. -Conduct interviews and questionnaires by 15/1/2010. -Conduct final meeting and elaborate your findings by 31/1/2010. Long Term Skills Current Situation Desired Situation Resources and support needed Success Criteria Target Dates -Presentation Skills -Leadership Skills -Time Management Skills -Decision Making Skills -Motivational Skills -Good speaker at interviews but lack flair and command while speaking in public. -Not much leadership experience. -Respect time but problems in prioritizing issues. -Ability to make logical decisions but cannot make it quickly. -De-motivated during tough times. -Excellent public speaker. -Good leader with ability to designate authority and responsibility properly. -Be able to prioritize the important things with other. -Be able to make quick decisions with a logical approach. -Be able to motivate both others and myself towards obtaining goals and self improvement. -Practice in plenty of seminars and meetings. -Take public speaking class. -Support and advice from superiors. -Learning relevant books and practicing. -Good relevant books and articles. -Logical reasoning -Study materials. -Motivational seminars. -Professional help. -Motivational autobiographies and other books. -Confidence in passing through the idea. -People looking up to me. -First and important things getting done first. -Efficient and effective decision making. -Source of inspiration. -Within two years -Within three years -Within one year -Within three years -Within two years REFERENCE Online http://www.leeds.ac.uk/sddu/gts/pdp_student.html http://www.qaa.ac.uk/academicinfrastructure/progressfiles/guidelines/pdp/pdpguide.pdf http://www.engsc.ac.uk/downloads/resources/pdp.pdf Paperback R. Grit, N. van der Sijde, Career Development, Managing Your Competencies- The Personal Development Plan, 2008, page 200. Sonnentag Sabine, Psychological Management Of Individual Performance, Revised Development Plan, 2002, Page 516. TASK 2 INTRODUCTION It is very important that from time to time we need to review our performances in order stay in-line with targets we need to achieve. It is very helpful as we will be able to take corrective actions. Hence, in this task I shall be referring back to the PDP that I produced in the previous task and I shall carry out a detailed self-review for each goal. OBJECTIVES Identification of obstacles that hinders achievement of my targets. Explaining the importance and need to reviewing, self-reviewing and monitoring. Providing reflective record of management experience in achieving my objectives. Elaborating the importance of obtaining support from other to achieve goals and objectives. REPORT From: Sudhir Gurung (Management consultant) To: Managing Director Subject: reviewing, self-review and peer support for target attainment I have realised the fact that a good plan is the base for anything however we cannot go through with it without reviewing it while in process and checking if we are on-course or not. It is so because there may be several obstacles on the road. Obstacles: The short term obstacles might be that as I am new to the organisation it will be difficult to obtain confidence and support from the staffs and get the real understanding of the situation. As my task will start from 1st of January many staffs may not return to work after holidays and may be difficult to conduct interviews and questionnaires within the deadlines. The long term obstacles might be in achieving leadership skills and motivational skills. These are very vague areas and one will require constant researching and improvement. It is extremely hard to be able to perfect these skills if any of the resources mentioned are not adequate. Dedication however is the key to succeed in these areas. Need of reviewing and monitoring plan: There is always the need of reviewing and monitoring of plans as in the absence of these things planning will have no meaning. Reviewing basically means watching at things with a critical viewpoint whereas monitoring means not letting things go out of track. The operations or activities will need to be in line with the plans and then only the goals that need to be achieved will be achieved. Importance of self-review: As it is said that self-review is the best review. One can only be able to understand others if he/she understands himself/herself. Self-review is a great tool available which will help to self analyse the strengths and weaknesses of oneself so that he/she can understand the opportunities and threats that may be there. It enables people to obtain a proper understanding of what they are doing well, what areas they need to improve and how to focus on those. It also helps to get a broader view on the issues and be clear of what your objectives are. My management experience I joined as a customer service agent in Gulf Air, Kathmandu, Nepal. After one and half years of service there I was made the baggage handling supervisor. My main objectives and their achievement were as follows: To get proper lost baggage handling training. I requested to the airport manager for providing me with the necessary training to do the job properly asap. I was sent to Bahrain for a week long training for baggage handling within a month of my appointment. Making sure proper records of lost baggage were kept in the system. I gave on the job training to one staff from the morning shift and the other from the late shift so both the morning and evening flights were covered. Increasing the efficiency of system update. I wanted to update the info for the baggage which reached Kathmandu mistakenly instead of the intended destination into the system immediately so other airports would be able to locate it and Gulf Air does not have pay extra compensation. Need for support from others: A positive integration of peoples efforts towards same direction causes synergy which will result in better performance and increment in the chance of better result. It is one of the most fundamental of management principals. I, in order to achieve my target, have rated support from my superiors and colleagues as one of the most important resources in my task 1. Conclusion To conclude I would like to say that I have determined the obstacles that may halt my progress towards attaining the goals. I have understood and explained the importance of reviewing, self-review and monitoring. I have provided a reflective record of my management experience in achieving objectives and also elaborated the need for support from others. REFERENCE Online: http://www.allbusiness.com/human-resources/workforce-management-employee-records/3779163-1.html http://schools.becta.org.uk/index.php?section=srf http://www.accel-team.com/techniques/employee_evaluation.html Paperback: New Zealand Institute of Public Administration, Self-review: doing it for yourself, May 1992. TASK 3 INTRODUCTION As per the requirement of task 3 of my assignment I have undertaken a research in various personal and professional skills needed by the companys staff member in three different organisations. I will, on the basis of my research will produce a presentation to the managing director of our company about the outcomes of my research. I will also produce a report regarding the recommendations. OBJECTIVES Choose three organisations and analyse how their staff personal and professional skills are developed Presentation to Managing Director and staff with outcomes Report to Managing Director with recommendation The three organisations: For the above mentioned purpose I have selected and researched the following three companies: Gulf Air ASDA InterContinental Hotels Group Gulf Air: In order to ensure their staffs develop personal and professional skills Gulf Air initially uses induction. It is given initially to the foundation skills required to operate successfully in the new role, training is provided in theory and practical work, in other words classroom and on the job. Learning and development is then the process used by Gulf Air where it is delivered through a variety of departments to ensure there is a focus on the specialist nature of roles in our business and to maximise access for our people. Training Departments form part of a Corporate Training Board ensuring that learning and development for all Gulf Air staff has a recognised place at an executive level of the business. All training and development is built on a firm commitment to release and maximise the full potential of every Gulf Air employee. More information is available under the sections for individual job areas. The next step will be to provide career paths to motivate and satisfy individu als within the organisation and to meet the on-going skill requirements of the business. Gulf Air recognises the need to identify and develop high quality replacements for positions designated as key to current and future organisational success. Gulf Air has a number of lateral career programmes in place providing existing employees with the opportunity to move across organisational boundaries in a co-ordinated and formal way. When vacancies arise, they are advertised internally and where possible we promote from within. ASDA: ASDA is very much into supporting its staffs to reach their potential. They have a wide variety of training and development options available. ASDA also starts with induction to increase the personal and professional skills of the new staffs. All new staffs are initially given an intensive induction session. It focuses on the best way to get staffs up to speed with business and find their feet as quickly as possible. It will ensure that the staffs are well versed to their business and culture and are also equipped with the tools to deliver in their roles. It then provides tailored training. After induction, first three months will involve tailored training programmes suitable the new staffs position in order to give him/her the support he/she need to be really efficient in their relevant roles. To help new managers learn how to best operate their department and perfect their leadership style, theyre given eight weeks of dedicated training in one of their specially selected training s tores which are called Stores of Learning (SOLs). These are typical ASDA stores with a training centre attached; set up to deliver tailored training to all our new managers in purpose built facilities. SDA has a Distribution Academy for new managers for its Distribution business so that staffs are given the best start possible, are trained in best practice and given all the necessary tools they may require. Every new manager spends time in the Academy learning the technical aspects of their role and working on their personal development. Part of the training also includes spending time in stores who are the Distribution networks internal customers. This gives new managers a thorough understanding of the issues that stores can face so that good support can be provided. It has programmes like a training plan to help strengthen technical skills, courses to develop behavioural skills or to prepare staffs for a bigger role. ASDA encourages staffs to create a Personal Development Plan w ith the help of their managers. This process will enable to set the goals for the staffs and the managers will also be aware of the desires of the staffs. Motivation level will be highly influenced by this method. InterContinental Hotels Group (IGH) As per the statement of IGH, it recognises human resource as one of the most influential resource needed to be successful in the business world. Hence it has a strong belief to invest in improving the skills of its staffs, quenching their thirst for career development will eventually make a huge difference in their area of business which is hospitality. As the first hotel group to develop and conduct an online version of the renowned Cornell Hotel Administration Simulation Exercise. The programme offers psychometric assessment and course content delivered by leading university academics thats focused on connecting with individual corporate, personal and career goals. This group has assessment centres across the world to help high performing individuals in corporate, executive and supervisory roles move on and up to the next level. IHG offers Fast Track Graduate Programmes Operations and Revenue Management. Over 24 months, candidates can gain experience in two hotels based in the UK. Each hotel will set their own individual projects linked to an individual training plan that will be supported and mentored by professionals. Candidates will also attend centralised training courses run by experts in their field. Programmes like this will provide ideal opportunities for fresh graduates to kick start their careers. PRESENTATION IN MICROSOFT POWERPOINT ( THE ATTACHMENT) REPORT To: Managing Director From: Sudhir Gurung (Manager) Subject: Clear and concise recommendations on the approach that need to be taken by Finance 4 U Dear Sir/Madam As it was my responsibility as a manager to look into various organisations as how they were doing in regards to personal and professional development of their staffs, I researched three companies on their strategies which were Gulf Air, ASDA and IHG. I found out several methods and techniques used by these organisations as my research shows earlier. In my personal point of view following methods and techniques could be used in our organisation to enhance the staff morale and overall efficiency at workplace: Induction: In my research I found out that induction is a must for any new staff as it acts as a bridge towards new company. It is an essential process of familiarising and hence has to be carefully designed by Finance 4 U management. Tailored training: It is a useful method I found out when researching the methods used by ASDA. Every individual is different with different knowledge level, language barrier, age group, education etc. As we are not a very large company tailored training can be provided to individual staff as and when needed. Appreciation day: It is also another unique idea that can be applied to increase the motivational level of the staffs in Finance 4 U. Different staffs at different levels and departments do not seem to understand the efforts of each others in here. If supervisors of one department are made familiar to another department and vice versa, I believe levels of appreciation of each others will improve leading the way for increment in morale. Providing career paths Maslows motivations theory is one of the most famous theories in management. It says that there is always a hierarchy in needs in a professionals vision. Initially he/she will look more into physical and security needs and later move towards more challenging and self-actualisation needs. Hence Finance 4 U should also understand this theory and be able to stimulate the interest of its important staffs so that they stay motivated by laying out clear paths and performance related incentives. Lateral career programmes I have been confirmed; through this research that monotony is one of the prime reasons for low morale. Hence in order to help avoid it, a good move would be lateral career programmes as well. It is actually a process of shifting employees to different departments so that they will be more experienced and also more motivated. Personal Development Plan (PDP) PDP needs to be prepared for each staff and passed on to their immediate manager and hence a general plan can be made on the basis of that guideline. Graduates Programme People with huge amount of potential needs to be provided with the opportunity to increase their educational background as well, as it will only benefit the organisation. He/she will have various management and other theories to back up their ideas and experience towards a progressive future of the company. Conclusion Id like to conclude this report by saying that there is a severe need in Finance 4 U to address this issue of personal and professional development amongst staffs so that the morale may climb high. I believe the recommendations I provided will be very helpful if it is implemented properly by the management. TASK 4 INTRODUCTION This task is about looking into the various methods used by management in skills development. For this purpose I have looked back at the three companies that I have researched and analysed what methods have they used. Along with that Continuous Professional Development (CPD) is also to be looked in detail. OBJECTIVES Analysis of various methods of skills development. Analysis of methods used by the three organisations. Examples of Continuous Professional Development (CPD). Importance of CPD. Various methods of skills development: Just because you have two ears and a mouth doesnt mean you know how to communicate. A Mothers Advice To Her Son Like the quote said just because you can speak well amongst your friends, it doesnt mean that you can communicate well professionally. These are all part of skills that one person must acquire to develop him/herself personally and professionally. The initial part of skills development begins and develops during our education. We develop lot of personal skills at that time period like some communication skills, listening skills, time-management skills, problem solving skills etc. However generally professional skills are developed as it is a case of practice and experience mostly after a person is employed. Having said that skills development is a life-long process and hence it needs to be honed with practice as the famous quote says, Practice makes perfect. The three organisations: I would like to look back at the three organisations that I had researched and analyse their methods of skills development again. Gulf Air: Gulf Air is committed to setting people up for success from the moment they join the organisation. Induction is given initially to the foundation skills required to operate successfully in the new role, training is provided in theory and practical work, in other words classroom and on the job. Gulf Air is very much committed to the growth and development of its people. Learning and development at Gulf Air is delivered through a variety of departments to ensure there is a focus on the specialist nature of roles in our business and to maximise access for our people. Training Departments form part of a Corporate Training Board ensuring that learning and development for all Gulf Air staff has a recognised place at an executive level of the business. Gulf Air realises the need to provide career paths to motivate and satisfy individuals within the organisation and to meet the on-going skill requirements of the business. It also recognises the need to identify and develop high quality replacements for positions designated as key to current and future organisational success. Gulf Air has a number of lateral career programmes in place providing existing employees with the opportunity to move across organisational boundaries in a co-ordinated and formal way. When vacancies arise, they are advertised internally and where possible we promote from within. ASDA: ASDA is very much into supporting its staffs to reach their potential. They have a wide variety of training and development options available. The few of the methods used by ASDA are given below: Induction All new staffs are initially given an intensive induction session. It focuses on the best way to get staffs up to speed with business and find their feet as quickly as possible. It will ensure that the staffs are well versed to their business and culture and are also equipped with the tools to deliver in their roles. Tailored training After induction, first three months will involve tailored training programmes suitable the new staffs position in order to give him/her the support he/she need to be really efficient in their relevant roles. Colleague to manager training New retail managers New distribution managers ASDA House colleagues Career progression through practical development programmes: Seven step practical development programme At ASDA there is a seven step practical development programme that helps staffs to take their development to the next level. The programme builds on current leadership and shop keeping skills through off the job learning, on the job activities and coaching sessions. Stepping Stones is targeted at staffs who want to grow to become Department Managers and some have even continued their development to General Store Manager and further more. New managers stores To help new managers learn how to best operate their department and perfect their leadership style, theyre given eight weeks of dedicated training in one of their specially selected training stores which are called Stores of Learning (SOLs). These are typical ASDA stores with a training centre attached, set up to deliver tailored training to all our new managers in purpose built facilities. Store Appreciation Day At ASDA, it gives priority to its customers and for all the staffs of ASDA who do not work at stores are given induction about how the stores are run. This will lead to those staffs being more aware of the circumstances in the store where all the business is actually performed. Career Progression for staffs ASDA has understood the fact that if there is no progression in ones career even though the job is rewarding becomes monotonous and the efficiency will drop. Hence it has a variety of programmes of sessions available at different stages of the staffs development in any role. It has programmes like a training plan to help strengthen technical skills, courses to develop behavioural skills or to prepare staffs for a bigger role. Personal Development Plan ASDA encourages staffs to create a Personal Development Plan with the help of their managers. This process will enable to set the goals for the staffs and the managers will also be aware of the desires of the staffs. Motivation level will be highly influenced by this method. Professional qualifications At ASDA there are many opportunities with funding or study leave for Professional qualifications such as CIMA for Finance, CIPS (for Retail Development team) etc. This does depend on the role of the staffs in the different departments. There is a structured programme in place whilst others may be able to consider ad hoc requests for study funding or time off, if this is related to their role. InterContinental Hotels Group (IGH) Belief in investing in people: As per the statement of IGH, it recognises human resource as one of the most influential resource needed to be successful in the business world. Hence it has a strong belief to invest in improving the skills of its staffs, quenching their thirst for career development will eventually make a huge difference in their area of business which is hospitality. CHASE: As the first hotel group to develop and conduct an online version of the renowned Cornell Hotel Administration Simulation Exercise (CHASE), you can also take part in a sophisticated virtual reality game for running a hotel. Assessment centres across the world This group has assessment centres across the world to help high performing individuals in corporate, executive and supervisory roles move on and up to the next level. The basic points of these assessment centres are that their staffs know what success means their roles; they will be involved in regular, quality feedback instructions; they will have the opportunity to develop both in their current and future roles; they will know what career opportunities are available with IHG around the world.